At SERVPRO of Windham & Windsor Counties, we are equipped to handle the toughest of cleaning and restoration projects. In this case, our crew was tasked with cleaning a property with high amounts of nicotine on all surfaces. Seen here, our technician is scrubbing the ceiling with our specially treated products and method of cleaning. Look at that difference! You can be sure the resto of the property look just as good! SERVPRO of Windham & Windsor Counties: making nicotine damage, "Like it never even happened." 

If you are part of a real estate office in Vermont or an insurance company in New Hampshire (or vice versa) we are here to help! A few days ago we had the pleasure of presenting at two local companies that we enjoy working with! Thank you to the fantastic teams at Brick & Barn Real Estate Group in Quechee, VT and The Masiello Group - Insurance Services in Keene, NH for the opportunity to meet with your teams! These presentations are great because they are a good opportunity to get to know each other better and gain a better perspective on each other's services! Through these presentations we learn from each other best ways to help provide the best in customer service with situations ranging from a simple cleaning job to a fire or water emergency. Thank you again to both amazing teams for welcoming us into your offices last week!

Pictured is Derek Paul presenting to the team at Brick & Barn Real Estate Group in Quechee, VT.

Recently, we were happy to meet with our friends over at Better Homes and Gardens Real Estate The Masiello Group in Keene, NH! SERVPRO of Windham & Windsor Counties Co-Owner Derek Paul gave an overview of our services and answered questions along the way during his open-forum style presentation. We couldn’t have been happier with the level of participation we received! This was a great opportunity for us to get to know the team a little better at Better Homes and Gardens and to provide information and resources that could be helpful for them and their customers. Our real estate related services range from mold mitigation to general cleaning to carpet cleaning and services to help spruce up a home for a showing or closing. Thank you to all at Better Homes and Gardens for having us!

We recently had the pleasure of presenting to members of the Personal Lines Department at Kapiloff Insurance on Winchester Street in Keene, NH! Co-Owner and Marketing Director of SERVPRO of Cheshire County and SERVPRO of Windham & Windsor Counites Derek Paul presented in an open-ended forum style, giving an overview of the services we provide, questions and tips to help their insured following a loss, and answering questions along the way. It was wonderful to be invited to their office for this opportunity! Thank you all at Kapiloff Insurance Agency for having us!

What a beautiful day for National Donut Day! We decided to enjoy our donuts and coffee outside! What’s your favorite donut?

Not a bad way to end a week!

It was a pleasure presenting at Sotheby's International Realty in West Dover, VT recently! Co-Owner Derek Paul discussed SERVPRO of Windham & Windsor Counties company history, services and territory overview with a Q&A at the end. We were very happy to be invited to their office for this opportunity. Thank you all at Four Seasons Sotheby's International Realty!

A huge thank you to SERVPRO of the Seacoast for letting us borrow 90 fans to further assist our local customers. SERVPRO of Windham & Windsor Counties Co-Owner Derek Paul can be seen to the right of the tower of fans....can you see Marketing Manager Andrea Thompson?

Water damage restoration in Brattleboro calls for cleaning up the water and then drying all of the affected surfaces. Shown in the photo is a commercial air mover that helps SERVPRO of Windham and Windsor Counties dry the water damaged surfaces.

On 11/19 The SERVPRO of Windham & Windsor Counties Marketing Team embarked on their yearly Holiday Food Drive journey. The team delivered boxes to local businesses participating in the food drive and all proceeds will be split between the VT Food Bank and the NH Food Bank.

SERVPRO of Windham & Windsor Counties had the opportunity to meet with members of The Richards Group Commercial Lines Department in Brattleboro.  Derek Paul, presented to commercial lines account managers and discussed the challenges when responding to a new fire or water emergency, important information to gather, safety considerations and important tips to consider until a restoration professional arrives on site. Derek Paul also discussed other types of emergencies they may experience. SERVPRO would like to thank The Richards Group for the opportunity!

Water damage to the hardwood floor in this Brattleboro house was the result of a broken water pipe joint behind the wall. SERVPRO of Windham and Windsor Counties water damage restoration technicians could strategically place commercial air movers and dehumidifiers to restore the flooring. Technology has grown when it comes to water damaged hardwood floors. You don’t always need to replace your water damaged flooring.

Having your business interrupted by water damage is not an ideal situation. We provide 24-hour emergency service, and We’re Faster to Any Size Disaster! SERVPRO of Windham & Windsor Counties has the experience, equipment, and training to restore your business to pre-damage condition.

Lenore in Saxtons River left some very kind remarks on our Customer Satisfaction survey about her experience with us while we were cleaning up the soot from a puffback at her home in Saxtons River.  We do what we do out of habit and the desire to do good work and have happy customers.  There is great satisfaction in that, but it's also nice to hear it now and then directly from a customer.  

Storm damage occurred at this Brattleboro house when a rainstorm flooded the bedroom pictured. The quantity of water absorbed by the carpeting and subfloor would require that the carpeting be removed. SERVPRO of Windham and Windsor Counties would remove the carpeting and set up commercial air movers and dehumidifiers to help dry the subfloor.

Water damage occurred at this Wilmington home's kitchen when the drain line from the dishwasher developed a leak. The dishwasher would need to be removed to dry the flooring, walls, and cabinetry. The owner sought professional help to remediate the water damage. SERVPRO of Windham and Windsor Counties is well equipped to handle water damage events such as this.

When the "heat is on," wise Chester homeowners turn to SERVPRO of Windham/Windsor Counties for a rapid response to their fire emergencies. Our Flaming Green Fleet shows up as the first responders are leaving to begin the fire damage cleanup and restoration you need.

A roof leak stained the ceiling and created a hazard in this Wilmington office. The weight of the water and the degradation of the sheetrock ceiling required immediate attention. A good reason to call SERVPRO for help. After all, We're Faster To Any Size Disaster.

Our team was contacted regarding a fire damage emergency at a home in White River Junction. Not only did their home suffer fire damage but their wood furniture, which is a family heirloom, experienced significant soot damage. Our technicians used a 3 part process which included sponge cleaning, wet washing, and polishing to restore the damaged items. Our team restored their property and belongings and made it “Like it never even happened.”

If you suffer residential or commercial water damage in the Brattleboro or Wilmington area, our highly trained team is available 24/7 for a fast response. Properly restoring your business or home after a water damage event requires specialized and equipment and products.  We have extensive water damage restoration training and experience, our process emphasizes regular monitoring and documentation of the drying process from beginning to end. Our local teams of experts are ready to help you recover from a flood or water damage emergency. 

Mold damage remediation is best left to a professional restoration company like SERVPRO. SERVPRO of Windham & Windsor Counties is a leader in the restoration industry and has a crew of trained mold remediation technicians that are available 24/7. Our team has the state-of-the-art equipment, trained and certified personnel, and mold damage experience required to restore your property to pre-damage condition. We’re Faster to Any Size Disaster!

Storm damage in Wilmington can create very sizable quantities of damage. As a national leader in storm damage restoration, SERVPRO of Windham & Windsor Counties has access to the enormous resources required to respond rapidly to any size disaster.

A fire can be a very scary situation and the damage it leaves behind can only add to your stress. Our team at SERVPRO of Windham & Windsor Counties is available 24/7 and is ready to assist you with your fire damage emergency. We have the fire damage experience, equipment, and trained fire restoration personnel to make it “Like it never even happened.”

Water damage to this Brattleboro home's kitchen was due to a roof leak which allowed rainwater to run down the inside of the exterior wall continually. Eventually, the interior walls and cabinetry were affected. SERVPRO of Windham & Windsor Counties can remove all of the building materials that are not salvageable and clean and dry the entire area that was affected. Once dried and the roof repaired they can rebuild the damaged portion of the kitchen.

Commercial water damage in Brattleboro calls for a rapid response. When the water damage is near a lighting fixture and electric wiring the need to address the problem is magnified. SERVPRO of Windham & Windsor Counties prides ourselves on rapid response times and being faster to any disaster. We have trained technicians and the appropriate restoration equipment ready to roll on a moment’s notice.

Mold damage at this Brattleboro home began with a water heater in the attic leaking and overflowing its containment tray. Moisture saturated the insulation and the ceiling drywall. The combination of moisture and darkness led to the inevitable growth of mold on the ceiling and insulation.

The fierce rainstorm flooded the interior of the commercial building with muddy, contaminated water. The storm team from SERVPRO pumped out the standing water, then used squeegees and brooms to remove most of the mud. The "gutted" walls at the 4-foot mark allowed for easier and less costly installation of new drywall material. Before leaving we sprayed an antimicrobial agent, and then we verified and documented the affected area was returned to standard moisture levels. Rely on our professionally trained staff, with industry-leading equipment, to minimize your stress and costs.

Our team at SERVPRO is thrilled to announce that Cory (right) and Alex (left) just received their Smoke Restoration Technician Certification from the Institute of Inspection Cleaning & Restoration Certification (IICRC). The IICRC is a certification and Standards Developing Organization (SDO) for the restoration, inspection, and cleaning industries. To get their certificate, they attended a two-day course and completed an exam. Receiving this certificate signifies their expertise and knowledge of fire and smoke restoration. This a big accomplishment and we are very proud of Cory and Alex!

Fire damage in Brattleboro houses often begins on the kitchen stoves or in the oven. Kitchen fires are the most common fire damage incidents that SERVPRO of Windham & Windsor Counties are called to clean up and restore.

At SERVPRO of Windham and Windsor Counties we strive to bring satisfaction to all of our customers. We then try to share their stories, but in the end nothing does this better than their actual words. Thank you Jeff and Beth. 

The floodwaters soaked into the drywall and carpeting of this home in Brattleboro rendering them unsanitary, and non-salvageable. Our SERVPRO techs discarded the flooring material, gutted the wall panels, then cleaned, dried, sanitized, and deodorized the affected area. Our customer was very pleased.

The green spotted mold growing on the wallpaper in this White Junction bathroom has numerous hyphae spreading into the cardboard backing of the drywall. Replacement of the mold infestation was necessary. This small removal was done with the use of HEPA filtered portable vacs.

Fire damage to this Brattleboro home’s kitchen shows just how involved the fire damage restoration project will be. The damaged building materials first need removed and disposed of properly before any restoration activities can commence. Water damage from the fire fighting effort need to be addressed. Soot and smoke damage needs to be treated. The kitchen then will need to be rebuilt. Fire damage restoration projects are very involved.

After a water main ruptured in this apartment building in Brattleboro, SERVPRO of Windham & Windsor Counties immediately answered the call to mitigate the water damage. The significant volume of water required a large array of air movers and dehumidifiers to finalize the moisture removal. Of course, water extraction pumps, manned by our skilled ASD applied structural drying technicians, worked in tandem with the demolition of non-salvageable materials as the initial push. The photo illustrates the scope of the demolition needed prior to the reconstruction of this unit.

Recently the team at SERVPRO of Windham & Windsor Counties received a call regarding a water damage incident. A home’s well pump malfunctioned causing the water to back up into the finished basement. It caused significant damage to several rooms. Our crew quickly began to extract standing water. We also removed flooring and performed 4-foot flood cuts around the perimeter of the drywall in several rooms in the basement. Our highly trained technicians installed high-powered commercial dehumidifiers and air movers to expedite the drying process. Our specialists returned the property to pre-damage condition. Don't let water damage ruin your home contact SERVPRO of Windham & Windsor Counties today.

The torrential water ran into this office building in Wilmington and ruined the walls. By gutting and discarding four feet of non-salvageable drywall paneling, were saved the proprietor time and money with the demolition and cleanup. The final air movers are about to be taken out from this restored storm damaged area. Count on SERVPRO.

Our SERVPRO team was called out to this residential home in Norwich, VT due to water damage issues. As soon as we arrived on site, our crew inspected, assessed, and cleaned the affected area. We then worked on the restoration process quickly and efficiently. SERVPRO of Windham & Windsor Counties is available 24 hours a day, seven days a week, 365 days a year to better serve you. 

The plumbing leak soaked the vinyl floor tiles, the wall cavity area resulting in a creeping mold growth across the plywood subfloor. If caught and remediated in time, SERVPRO technicians can salvage the flooring by spraying the hard surface, studs, and wall cavity with an antifungal agent. Restore rather than replace. Our customers love our philosophy.

When it comes to commercial water damage, you need a company that offers a quick and immediate response. SERVPRO of Windham & Windsor Counties is the best option! The technicians at SERVPRO know that every second counts when dealing with water damage. With 24-hour emergency response service, your business will be up and running again in no time. No job is too big for our highly trained and certified technicians! “Like it never even happened.”

The carpeting was removed after a leak in the adjoining powder room to this home in White River Junction. A wet-vacuum with a special wand attachment extracted the water and dehumidifiers dried out the lingering moisture.

Recently a client took time out of their day to write us a very nice thank you note. We really enjoy hearing that the work we do at SERVPRO of Windham & Windsor Counties has a positive impact on someone else's life. The SERVPRO of Windham & Windsor Counties  team specializes in fire damage restoration. We’re dedicated to responding quickly to restore your Brattleboro area business or home to pre-fire condition. A fast response lessens the damage and can reduces restoration cost.

An electrical malfunction on a small piece of office equipment caused substantial smoke damage. Despite the piece of equipment that caused the fire, the building structure and the contents of the office were cleaned and deodorized and able to be restored.

An equipment malfunction caused a fire to ignite in this manufacturing plant in Southern, NH. Prior to starting the cleanup and deodorization process to mitigate smoke damage, water was extracted through 75% of the building and commercial drying equipment was installed.

To start the day SERVPRO of Windham & Windsor Counties responding to a little Sunday morning water call on Okemo Mountain Resort! What a view! #SERVPROCCWWC#ReadyForWhateverHappens#LikeItNeverEvenHappened#Okemo

SERVPRO of Windham & Windsor Counties on-site to mitigate fire, water and smoke damage at an apartment building in Southern Vermont.

SERVPRO of Windham & Windsor Counties performing water mitigation services to a commercial office building in Brattleboro, VT.

SERVPRO of Windham & Windsor Counties responding to flood damage at a housing community in Southern Vermont.

SERVPRO of Windham & Windsor Counties performing carpet cleaning at a school in Southern Vermont. Many area schools use our carpet cleaning services during the summer time to prepare for the new school year.

The February Freeze on the 13th & 14th followed by 50 to 60 weather and hard rain. Between frozen pipes and flooded basements. The SERVPRO of Cheshire County, NH and Windham and Windsor Counties, VT team moved a lot of equipment and dried a lot of buildings.

No they are not taking a trip to outer space. Three of SERVPRO of Cheshire County, NH and Windham and Windsor Counties, VT employee's are conducting Mold remediation in the form of Dry Ice Blasting.

SERVPRO of Cheshire County, NH and Windham & Windsor Counties, VT's furry friend, Archie was out and about helping to "retrieve" some of our drying equipment at a water restoration project a few weeks back. Nice work Archie!

SERVPRO of Windham & Windsor Counties was called by local trucking company, BDR Transport Inc, in Westminster, VT to clean and prep the ceilings, metal beams, pipes and conduit in their trucking terminal so that a painting company could come in and paint everything white. Over the years dust and soot had settled on all of these surfaces. Our team of expert cleaning professionals had to vacuum and hand wash all surfaces using tall ladders and scissor lifts. This project took about two weeks to complete. The terminal now looks much brighter after the thorough cleaning and the fresh new paint job!

It took a fleet of SERVPRO Windham & Windsor Counties vehicles to respond to this emergency commercial cleaning at a local high school in Central Vermont. SERVPRO of Windham & Windsor Counties' team of restoration technicians cleaned, sanitized and deodorized hallways, lockers, floors and more swiftly and professionally after receiving the call for the urgent cleaning.